Compliance Advisor Ombudsman (CAO)
CAO is a mechanism to allow individuals and communities impacted by IFC and MIGA projects to raise their concerns directly and to enhance the social and environmental outcomes of such projects. Its 3 roles are overseeing IFC/MIGA projects' overall environmental and social performance (Compliance); providing independent advice to the President and management on specific projects as well as broader environmental and social policies, guidelines, procedures and resources (Advisor); and addressing the complaints of impacted people to find mutually satisfactory solutions (Ombudsman).
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Working paper: The private sector and climate change adaptation: International Finance Corporation investments under the Pilot Program for Climate Resilience 24 April 2013
The UK's role in the World Bank and IMF: Department for International Development and HM Treasury 13 March 2013
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Climate Investment Funds Monitor 6: October 2012 26 October 2012