Video conference etiquette explained

1 April 2003

World Bank organisers of a video conference in the run-up to the World Summit on the Information Society, were clearly worried about NGO representatives’ manners.

Tips given to participants included:

“Express your personality but avoid using slang”

“When beginning to speak or pose a question, state your name, location and school [sic]”

“Ask thoughtful questions and express your opinions in a positive manner”

“Nod or smile to express interest, attentiveness and participation”

“Avoid wearing bright, fluorescent colours, patterns, shiny fabrics, or white, yellow, or red as these cause glare”

NGO types who participate in Bank video conferences are requested to keep their eyeballs peeled for wild gesticulation, frowning and Hawaiian leisurewear. Report any violations of the code to us.

More vital videoconference tips