In November, the Compliance Advisor/Ombudsman (CAO), the accountability mechanism for the Bank’s private sector arm, published its assessment of a 2011 complaint from a Chadian group of NGOs on behalf of local inhabitants and communities affected by a pipeline in Chad. The pipeline, completed in 2003 with support from the International Finance Corporation (IFC), has led to environmental problems, livelihood issues, security concerns and anger over the government’s use of profits to buy arms (see Update 49, 34, 20). ESSO, a subsidiary of oil multinational ExxonMobil, and the complainants have agreed to participate in a voluntary dispute resolution process which will be facilitated by the CAO.